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adam sharp graphic: redefining efficiency


Adam Sharp, Services Delivery Director

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Adam shares how an Australian Rail Operator challenged the status quo and leveraged decision intelligence to streamline their data processes. See how choosing faster, more efficient ways to analyse their data led to significant time savings and cost reductions.

If you had asked me 10 years ago if businesses would still rely on spreadsheets to track and report on key business goals I would have said: No way! Surely we would have found a faster, automated, and better way to use our time!

But alas, I would have been wrong.

In fact, I still often talk to folk who say they are drowning in spreadsheets, spending countless hours on operational reporting and even relying on one person for critical data insights.

My suggestion is often the same, rather than accepting this as a standard, why not challenge how things are currently being done in your organisation? After all, we are more than happy to jump on the next gadget or iPhone (because it’s faster or better), but then are we still stuck in 1980 regarding critical business reporting?

The time saved for businesses is incredible.

Implementing Toustone’s Transport decision intelligence system to gather complex data and automate the analysis and generation of visual reports, a rail operator I currently work with mentioned that they went from 3 to 4 hours a day on operational reporting, to just 16 minutes.

graphic describing 3 - 4 hours a day on operational reporting down to 16 minutes

The average number of work days per year in Australia is 249, so my client went from 747-996 hours to 66.4 hours!

The automation of reporting also provided the dual benefit of cost savings and removed the risk of errors due to the manual handling of data.

Other key business outcomes achieved included:

  • Oversight of all rail operations with increased efficiency and speed
  • Improved service delivery based on automated reports and insights
  • Enhanced data integrity with cloud hosting and automated reports
  • Enhanced decision-making based on accurate, up-to-date data

So let’s challenge the status quo when it comes to data, reporting and leveraging insights from our data. There is a much better, faster, more accurate and trustworthy way than Excel.

Get in touch with us to find out more and see how we can use your data to help your business.